The Laurel Apartments in St. Louis Recognized
for Outstanding On-line Reputation
CHICAGO (February 8, 2016) – The Laramar Group, a national real estate investment and management company, is proud to announce that The Laurel Apartments have been recognized for having one of the highest on-line reputation levels in the entire U.S.
The Laurel Apartments is a 205-unit community located in a historic structure in downtown St. Louis, MO and is managed by The Laramar Group. In a 2015 nation-wide survey, J Turner Research recently identified the Top 50 communities in the US for best on-line reputation. The Laurel not only garnered a top fifty spot in the survey, but also received the #2 spot for all communities across the entire U.S. These rankings are based on a monthly survey of more than 14 million units in 10+ review and ILS sites.
Nicole Lindquist, Laramar's Community Manager at The Laurel, focuses on customer service with her entire team. At weekly staff meetings, the team shares ideas for increasing resident services and satisfaction. “Nicole encourages her team to think out of the box, and go above and beyond for each one of their residents” said David Egeland, VP Marketing for The Laramar Group. “Every team member greets each resident by name and provides assistance with a wide array of household tasks and services, and we are so pleased to see the entire Laurel team recognized for their hard work and focus.”
On the reputation management front, every single review from a resident receives a personal, hand written note from Nicole as well as any other necessary follow ups. The high resident satisfaction is evident with The Laurel's #2 ranking and their strong occupancy and renewal levels.
The Laramar Group, founded in 1989 and with corporate headquarters in Chicago and property management headquarters in Denver, is a national real estate investment and management company. With an established strategy of pursuing value-add investments in multi-family real estate assets on a national basis, The Laramar Group and its predecessor company have invested roughly $3 billion throughout the United States and currently owns and/or manages in excess of 20,000 units and over 1M square feet of retail assets. For each of its own investments, The Laramar Group oversees all renovation programs—from concept to construction—and property management. For more information, please visit www.laramargroup.com.